For dental + aesthetic clinics
Stop losing high-value patients to missed calls and no-shows.
We capture every enquiry, cut no-shows, and reactivate dormant patients, then show you the revenue recovered. GDPR-safe, for private dental and aesthetic clinics.
- UK GDPR + ICO registered
- Data processing agreement
- Clinical decisions stay with you
- UK-based
- You own your number + data
- No long lock-in
~38%
of inbound calls at UK small businesses go unanswered
up to 60%
of missed enquiries recoverable with instant text-back
1st
responder wins the job most of the time
Industry benchmarks, not our own results. Your free audit shows the figure for your business.
The proof
One number, every Monday
Not reminders sent, not open rates. The revenue that would have slipped, recovered and attributed to its source, sent to you every week.
Revenue recovered this month
£9,200
| Mon | Missed call | Rang out 6:50pm, text-back rebooked | £2,400 |
| Tue | No-show saved | Deposit + reminder, patient attended | £1,850 |
| Wed | Dormant patient | 18-month recall reactivated | £3,200 |
| Thu | Web enquiry | Out-of-hours form, AI called back | £1,500 |
Illustrative example dashboard. The real one shows your numbers, every pound attributed to its source. no-shows + dormant patients recovered, weekly.
The wave
Capture the demand, get compliant
The GLP-1 demand wave is bringing new patients, and the England aesthetics licensing scheme is coming. Capture the wave now and be ready for the regulation.
Your world, not generic
Built for clinics, with patient data handled properly
- UK GDPR and ICO-registered, with a data processing agreement in place
- Reactivation and reminder copy written to be ASA and CAP compliant
- Clinical decisions always stay with the qualified practitioner
- We know no-shows, recalls and dormant lists, and how much each one costs
The offer
Three tiers, free audit first
Build-only prices, VAT and running costs excluded. Optional capped fee on recovered revenue.
Core
Stop losing high-value patients
£7,500 build
+ £750 / mo
- Speed-to-lead + missed-call recovery
- No-show reminders + deposits + rebooking
- Dormant-patient reactivation
- One dashboard: enquiries, no-shows saved, revenue recovered
Full
The clinic runs itself
£25,000 build
+ £1,750 / mo
- Everything in Core
- Patient pipeline CRM
- AI inbound voice receptionist
- Treatment-plan + membership follow-up
- GDPR-safe records + consent trails
- Weekly revenue reporting
Premium
Multi-site + aesthetics command centre
£50,000 build
+ £3,750 / mo
- For groups and multi-location clinics
- Everything in Full
- Patient portal + command centre
- Agentic recall + owner briefings
- Multi-channel acquisition + priority support
The cost of doing nothing
Same enquiries. Very different outcome.
| Doing nothing | With Catchment | |
|---|---|---|
| Missed calls and enquiries | Gone, no follow-up | Caught and chased in seconds |
| No-shows and recalls | Lost patients pile up unseen | Automated chasing until booked |
| Dormant list | Sits untouched | Reactivated on a schedule |
| What you can see | Guesswork | Pounds recovered, weekly |
How we de-risk it
Back yourself, and back the client
A fixed-price build from an agency with no track record is a leap. We take the risk off you.
Free leak audit, no obligation
You see your three numbers before you spend a penny. No pitch, no commitment.
Fixed price, agreed up front
You know the exact build cost before we start. No scope creep, no surprise invoices.
You own everything
Your number, your data, your accounts, your dashboard. No lock-in, cancel the retainer any time.
We win when you win
An optional capped performance fee on recovered revenue, so our incentives are tied to your result, not our hours.
Questions
Common questions
How do you handle patient data?
GDPR-safe by design, with consent and security, under a data processing agreement. We never access patient records without one, and the Full tier builds compliant records and consent trails ahead of the aesthetics licensing scheme.
Is the messaging compliant?
Reactivation and reminder copy is written to be ASA and CAP compliant, and any treatment wording is signed off by your practitioner. Clinical decisions always stay with you.
What if it does not recover anything?
The free audit shows the leak first, so the build is sized to a number you can see. An optional capped performance fee ties our fee to what we actually recover, and you own the system either way.
Will it work with our practice software?
Yes. We integrate with tools like Pabau and Dentally rather than replacing them.
Who owns the phone number, data and accounts?
You do. The number, the data, the dashboard and the accounts are yours to keep. There is no long lock-in and you can cancel the retainer any time.
How long until it is live?
A Core build is live in days, a Full build in about three weeks, with the first recovered enquiry often in week one.
See what your clinic is leaking
Your numbers, conservative, 15 minutes.
Get your free patient leak audit